Ceramics Wood 5 pcs.
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Decorative wood for bio fireplace
Brown, ceramic wood for your bio fireplace, which gives a nice expression of your bio fire.
5 pieces of wood are included, these are of different sizes, so that it gives a more genuine expression. They are supplied as 5 separate pieces.
Worth to notice
- Do not touch the wood before at least 30 minutes after use
- Use a dry cloth to lightly clean the surface
It is recommended to place the ceramic decoration tree around the flame rather than directly on top of the flame. The ceramic wood does not damage the fire but if you put something over the bio fire flames, it can result in an unclean combustion of bioethanol and thus risk a bad smell.
Appearance
- Materials – Ceramic
- Colour – Wood
- Decoration – Wooden logs
Type
- Product type – Bioethanol fireplace accessories
- Brand – ScandiFlames
- Use – Outdoor, Indoor
- Warranty – 2 years
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Delivery & Return
Thank you for visiting and shopping at redlakecompany.co.uk. Following are the terms and conditions that constitute our Shipping Policy.
Shipping Policy
All orders are processed within 1-3 business days, except for Gloss Fire fireplaces, delivery of which takes 4-6 weeks. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Royal Mail, UPS |
1-3 business days |
Free |
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
International Shipping Policy
We do ship outside the UK. For detailed information contact us info@redlakecompany.co.uk
Returns Policy
You can return items for any reason within 30 days of receipt for a full refund or exchange. Contact us by live chat or email info@redlakecompany.co.uk and request the appropriate returns address. To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7-10 business days.
Made-to-order items and orders in a specific finish or color, as per the customer’s specifications cannot be returned.
We stand behind product quality, If an item is damaged or faulty and it falls within our return policy guidelines returning is free. If you change your mind about the product or it’s not what you expected. In this circumstance customers incur the cost of return.
FOR DELIVERY & RETURN QUESTIONS EMAIL INFO@REDLAKCOMPANY.CO.UK
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